terms and conditions - EG Mortgages

Terms & Conditions

TERMS OF WEBSITE USE

Ernest Grant Mortgages welcomes you to the www.ernestgrant.com website (our site). These terms of use together with our privacy policy set out the terms of use on which you may make use of our site. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Our site is intended for use by UK based clients and prospective clients only. Ernest Grant accepts no responsibility whatsoever for the use made of the information contained within this website. Nothing stated in this website constitutes advice, the material is purely for information purposes and its accuracy cannot be guaranteed. We cannot assume legal liability for any errors or omissions.

If you have provided any personal details and those details subsequently change, you should notify us at info@egmortgages.com.

ACCESSING OUR SITE

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

OUR SITE CHANGES REGULARLY

We aim to update our site regularly and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material but we shall endeavour to make you aware of when the material was originally posted and last updated.

INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE

LINKS FROM OUR SITE

VIRUSES, HACKING AND OTHER OFFENCES

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material, which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

TRADE MARKS

Ernest Grant Mortgages and egmortgages.com and all related names and logos are trade marks of Ernest Grant Mortgages.

JURISDICTION AND APPLICABLE LAW

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use are governed by English law.

VARIATIONS

Thank you for visiting our site.

PRIVACY POLICY

We are committed to protecting and respecting your privacy and our Privacy Policy (together with our terms of use above and any other documents referred to on it) sets out the basis on which any personal data we collect from you, your business, or that you provide to us, will be protected and processed by us. Please refer to our Privacy Policy for further information and/or clarification.

For the purpose of the Data Protection Act 1998 which was updated and amended in 2018 to reflect General Data Protection Regulation (GDPR) Ernest Grant Mortgages of Stowe House, 1688 High Street, Knowle, Solihull, B93 0LY is the data controller.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

Information that you provide to us by filling in forms on our site or that you e-mail to us. If you contact us, we may keep a record of that correspondence.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Details of your visits to our site including, but not to, traffic data, location data, weblogs and other communication data and the resources that you access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

To ensure that content from our site is presented in the most effective manner for you and for your device.

Where you have consented to be contacted for such purposes, to provide you with information or services that you request from us or which we feel may interest you.

To carry out our obligations arising from any contracts entered into between you and us.

To allow you to participate in any interactive features which may offer on our site from time to time, when you choose to do so.

To notify you about changes to our service.

We do not disclose information about identifiable individuals.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. To access any information about you held by us please write to the Ernest Grant Mortgages, Stowe House, 1688 High Street, Knowle, Solihull. B93 0LY.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@egmortgages.com